Brush Mountain Data Center is a premium high availability server co-location facility.
We provide:
- Connectivity
- Multiple Fiber Upstream Connections, BGP
- Concrete Encased Duct Banks
- Power
- UPS w/AVR
- Standby Generator
- Environment
- Redundant Humidity and Temperature Control
- Security
- Cage Space
- Locked Enclosures
- VLAN to Internet Router
- Biometric, Motion, Alarm Entry
Our Performance Guarantee
Brush Mountain Data Center will provide 100% uninterrupted transit to the Internet to our co-location customers.
BMDC will maintain its network in such a manner as to provide to all customers the best possible performance and connectivity to the Internet.
In order to achieve this BMDC makes the following guarantees to all onsite Internet customers:
- 100% guaranteed uninterrupted transit to the Internet
- Zero packet loss internal to BMDC network
In addition to the above performance guarantees, BMDC will take all possible measures to insure all Customer traffic reaches its destination in a timely fashion comparable and within reason to any other carrier in the area. These measures include the manipulation of routing tables so as to direct traffic to the Internet using its best possible upstream link.
Our License Agreement
Should transit to the Internet become unavailable for a cumulative period of up to one hour in any one calendar month, the customer will receive a refund equivalent to one day of the ustomer’s pro-rated Recurring Monthly Fees for that month. Customer will receive an additional refund of one day of the pro-rated Internet Connectivity Recurring Monthly Fees for each additional hour, or portion thereof, of unavailability. All refund calculations will be based on unavailability in one-hour increments.
The above agreement does not cover outages caused by equipment and/or events not under the direct control of BMDC or caused by individuals not directly employed by BMDC.
This Service Level Agreement does not cover outages due to scheduled network and/or facility maintenance, which will be broadcast to all customers in advance, and will not exceed 20 minutes per month.
Any and all refunds to Customer will not exceed 50% of the Customer’s Recurring Monthly Fees for the month in which the refund is paid.
